NEW PRODUCTS

Return Policy

1. Eligibility for Returns

• Items can be returned within 30 days of purchase.

• To qualify, items must be unused, in their original packaging, and accompanied by the receipt or proof of purchase.

2. Non-Returnable Items

• Personalized items, or final sale products cannot be returned or exchanged.

3. Refund Process

• Refunds are issued to the original payment method within 7-10 business days of receiving the returned item.

• Shipping fees are non-refundable.

4. Exchanges

• Exchanges are allowed for defective or damaged items within 30 days.

5. Return Shipping

• Customers are responsible for return shipping costs unless the item is defective, or an error occurred on our part.

6. Contact Information

• For assistance, contact our customer service team at sales@mwaudios.com